Services
Changepoint Analytics helps SMB operators find trapped profit, reduce waste, and protect margin using the data they already have. Every engagement maps to one of three outcomes—Answer, System, or Engine—so you know what you’re buying and what you’ll have when it’s done.
You get the logic, code, and explanation. No black boxes. No open-ended retainers.
What the owner hears
| Technical capability | What it means for your business |
|---|---|
| Predictive churn modeling | Save the clients most likely to leave before revenue walks out the door |
| Demand forecasting | Free cash trapped in excess inventory and avoid stockouts |
| Revenue-cycle analysis | Find where collections stall and improve cash flow |
| Capacity / scheduling analysis | Reduce idle time, no-shows, and underutilized labor |
| Route optimization | Lower fuel cost, drive-time waste, and overtime |
| Pricing / margin analytics | Protect gross margin and stop underpricing |
| Anomaly detection | Catch costly exceptions before they become recurring losses |
The visible offer is operational ROI. The hidden engine is data science.
Answer
Settle one high-stakes question.
When you have a specific decision in front of you—pricing, capacity, staffing, payer mix, collections, a question your reports won’t answer—and you need a clear recommendation, not a dashboard.
- One-time analysis on a real decision
- Plain-language output with reasoning and caveats
- Clear next step—no ongoing system to maintain
- Typical timeline: 1–3 weeks
- Economic outcome: clarity on where margin is leaking and what to fix first
- Typical investment: starts around ~$3k
System
Build a repeatable workflow or tool.
When the same question keeps coming up every month and you need a durable internal capability—not a one-off analysis you’ll have to re-do.
- Structured data → repeatable output your team uses internally
- Logic, code, and a walkthrough so your team can run it
- Durable—no continuous babysitting required
- Typical timeline: 2–6 weeks
- Economic outcome: replace manual spreadsheet chaos with a repeatable decision process
- Typical investment: typically ~$5k–$25k
Common Systems: revenue-cycle leak detection, denial root-cause workflows, capacity/scheduling models, payer mix or service-line economics, lightweight pricing tools, automated client/patient cohort builds.
Engine
Ongoing decision system.
When the decision itself needs to keep happening—every week, every shift, every claim—and a human checking a dashboard won’t get it done.
- Multi-step pipeline: data → logic → output → action
- Runs on a schedule or continuously, asynchronously
- Produces recurring operational decisions, not just reports
- Sized to the cadence and stakes of the decision it produces
- Economic outcome: continuous margin protection without adding headcount
- Typical investment: fixed monthly, anchored around ~$5k/mo
If a System starts being updated continuously, it’s an Engine—and gets rescoped as one.
Optional support layer
Light continuity after a System or Engine ships, for teams that want async expert backup without an open-ended retainer.
- Async only, scoped requests per month
- No real-time access or open-ended availability
- Sized to the specific Engine or System it backs
What I don’t sell
- Dashboards or reporting as the primary deliverable
- Open-ended advisory or strategy decks
- Heavy infrastructure builds or platform projects
- “Trust me, it works” black-box models
If what you actually need is one of those, I’ll tell you—and often I can point you toward someone who does it well.
How an engagement starts
- 45-minute Data & Operations Audit (free) — A structured discussion to diagnose problem, data, and feasibility. Ends with an honest recommendation: Answer, System, Engine, or no fit.
- Scoped proposal — Fixed scope for Answers and Systems, fixed monthly for Engines. You know cost and outcome before we start.
- Delivery — Code, logic, explanation, and a walkthrough. Your team can run it after I leave.